Terms & Conditions

Introduction

Welcome to Global Accounts Partner (“Global Accounts Partner,” “GAP,” “Company,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website, services, proposals, quotations, client portals, communication channels, and any outsourced accounting, bookkeeping, payroll, tax support, financial reporting, reconciliation, Virtual CFO, budgeting, forecasting, consulting, or related services provided by us.

By accessing our website, submitting an inquiry, requesting a quotation, signing a proposal, making payment, or using our services, you agree to these Terms and Conditions. If you do not agree, you should not use our website or services.

These Terms apply to all visitors, prospects, clients, business users, and authorized representatives using or engaging with Global Accounts Partner.

Nature of Services

Global Accounts Partner provides outsourced finance, accounting, bookkeeping, tax support, payroll support, reconciliation, reporting, budgeting, forecasting, and Virtual CFO-related services to businesses.

Our services may include, depending on the agreed scope:

• Bookkeeping and accounting support
• Accounts payable and receivable processing
• Bank, credit card, and ledger reconciliation
• Financial reporting and management reports
• Payroll processing support
• Tax filing support and documentation assistance
• Budgeting and forecasting support
• Virtual CFO and financial analysis support
• Cloud accounting workflow support
• Back-office finance process support

The exact services, deliverables, timelines, responsibilities, exclusions, pricing, payment terms, and service levels will be defined in the proposal, engagement letter, statement of work, invoice, contract, or written agreement between you and Global Accounts Partner.

Professional Relationship

No Automatic Professional Relationship

Use of our website or submission of an inquiry does not automatically create a client, advisor, accountant, tax consultant, auditor, fiduciary, or professional relationship between you and Global Accounts Partner.

A formal service relationship begins only when we accept your engagement in writing, issue a proposal or contract, and receive required onboarding documents and/or payment, as applicable.

No Legal, Audit, Investment, or Final Tax Advice

The information available on our website is provided for general business and informational purposes only. Unless expressly agreed in a signed engagement, our services do not constitute: Legal advice, Statutory audit or assurance services, Investment advice, Licensed financial advisory services, Final tax opinion, Regulatory compliance certification, Fraud investigation, or Guarantee of tax savings, profitability, funding, valuation, or business performance.

Clients are responsible for obtaining independent advice where required by law or business circumstances.

Client Responsibilities

To enable accurate and timely service delivery, clients must:

• Provide complete, accurate, current, and lawful information
• Share documents, bank statements, invoices, payroll data, tax records, contracts, and financial information on time
• Ensure they have authority to share employee, customer, vendor, and business data with us
• Review reports, filings, payroll summaries, reconciliations, and deliverables before relying on them
• Approve filings, submissions, payments, tax returns, payroll runs, and financial decisions where required
• Maintain proper internal controls, authorizations, and business records
• Inform us promptly of changes in business structure, tax status, payroll obligations, bank accounts, compliance deadlines, or regulatory requirements
• Keep login credentials, cloud accounting access, and shared systems secure

We are not responsible for delays, penalties, inaccuracies, missed deadlines, losses, or compliance issues caused by incomplete, incorrect, delayed, misleading, or unauthorized information supplied by the client or third parties.

Access to Client Systems and Data

Where access is provided to software, portals, or banking systems:

• The client remains responsible for ownership, accuracy, authorization, and lawful use of all data.
• We will use access only for agreed service purposes.
• The client must provide role-based access wherever possible and should not share personal passwords where separate user access can be created.
• The client is responsible for revoking access after termination.

Pricing & Service Scope

All prices, packages, and service descriptions are subject to change unless confirmed in a written proposal or contract.

Any pricing displayed on the website, including introductory package pricing, is indicative and may vary depending on: Business size, Volume of transactions, Number of entities, Number of employees, Accounting software used, Reporting frequency, Complexity of tax/payroll requirements, Cleanup or backlog work, Urgency and turnaround expectations, and Jurisdiction-specific requirements.

Any work outside the agreed scope may be charged separately.

Payment Terms

Unless otherwise agreed in writing:

• Fees must be paid in advance or according to the invoice/payment schedule.
• Subscription or retainer services may be billed monthly, quarterly, annually, or as agreed.
• One-time setup, cleanup, migration, or advisory services may require upfront payment.
• Payments are non-refundable once work has commenced, except where required by law or expressly agreed in writing.
• Late payments may result in suspension of services, withholding of deliverables, or termination of the engagement.
• Taxes, bank charges, payment gateway charges, foreign exchange fees, withholding taxes, and transfer charges may be payable by the client unless otherwise agreed.

Taxes and Withholding

Clients are responsible for any applicable taxes, GST/VAT/sales tax, withholding taxes, duties, levies, or government charges related to services purchased from us, unless stated otherwise in the invoice. Where the client is required by law to deduct withholding tax, the client must provide valid tax deduction certificates or equivalent documentation within the applicable timeline.

Refund and Cancellation Policy

Because our services involve professional time, analysis, data review, document processing, system setup, and customized work, fees are generally non-refundable once service delivery has started.

Cancellation terms:

• Either party may terminate services as per the written engagement terms.
• If no written termination period is specified, either party may terminate ongoing monthly services by giving 30 days’ written notice.
• Fees already paid for completed work, active billing periods, setup, onboarding, cleanup, migration, or urgent work are not refundable.
• Any pending dues must be cleared before final handover.
• We may suspend or stop services immediately in case of non-payment, unlawful conduct, abusive communication, data misuse, security risk, or breach of these Terms.

Deliverables & Approvals

We will make reasonable efforts to deliver services within agreed timelines. However, timelines depend on timely receipt of accurate documents, client approvals, third-party software performance, government portals, banking systems, payroll platforms, and other external factors.

Review and Approval of Work

All reports, reconciliations, filings, payroll summaries, management accounts, and other deliverables must be reviewed by the client. The client is responsible for final approval of Tax filings, Payroll submissions, Vendor payments, Customer invoices, Financial reports, Management reports, Compliance submissions, and Bank or government portal submissions.

Unless expressly agreed otherwise, we do not make final business, tax, payroll, legal, investment, or regulatory decisions on behalf of clients.

Accuracy and Limitation of Accounting Outputs

We aim to provide accurate and professional services based on information available to us. However, accounting and financial outputs depend on the accuracy, completeness, and timeliness of source data.

We do not guarantee that financial records are free from all errors, that tax outcomes will match expectations, or that a government authority will accept a filing without query. Clients should obtain independent review where required for statutory audit, tax certification, investment decisions, loan applications, or regulatory submissions.

Confidentiality & Data

Both parties agree to protect confidential information received during the engagement.

Confidential information may include: Financial records, Customer/vendor lists, Employee and payroll data, Tax records, Business plans, Pricing and contracts, Bank details, Login credentials, Reports and internal documents, and Trade secrets and proprietary processes.

We will not disclose client confidential information except To deliver agreed services, To authorized employees under confidentiality obligations, To comply with law or court order, With client consent, or To protect our legal rights.

Data Protection and Privacy

Our collection and processing of personal data is governed by our Privacy Policy. Where required, the parties may enter into a separate Data Processing Agreement, confidentiality agreement, or cross-border data transfer arrangement.

Client Data Ownership

The client retains ownership of business records and data provided to us. We retain ownership of our templates, workflows, checklists, methods, tools, internal processes, training material, know-how, report formats, automation logic, and proprietary work methods, unless expressly transferred in writing.

Use of Third-Party Tools

We may use third-party tools, accounting platforms, payroll software, cloud storage, payment processors, analytics tools, tax portals, or other technology to deliver services. Clients acknowledge that third-party tools are governed by their own terms and privacy policies. We are not liable for failures or errors caused by third-party platforms beyond our reasonable control.

Website & Intellectual Property

Website Use

You agree not to:

• Use the website unlawfully
• Copy, scrape, reverse engineer, or misuse website content
• Attempt to hack, disrupt, overload, or damage the website
• Upload malicious code, spam, or harmful material
• Submit false, misleading, offensive, or unauthorized information
• Use our name, content, brand, or materials without permission

We may restrict access to users who violate these Terms.

Intellectual Property

All website content, text, graphics, logos, service descriptions, designs, processes, templates, and materials are owned by or licensed to Global Accounts Partner unless otherwise stated. You may not copy, reproduce, distribute, sell, modify, publish, or commercially exploit our content without written permission.

Marketing & Testimonials

By submitting an inquiry or contacting us, you agree that we may contact you by email, phone, WhatsApp, SMS, or other communication channels for service-related communication, quotations, follow-ups, and business updates. You may opt out of marketing communication at any time.

Any testimonials, reviews, or client comments displayed on the website are for informational purposes only and do not guarantee identical results for every client. We will not publicly disclose confidential client information without permission.

Liability & Indemnity

Limitation of Liability

To the maximum extent permitted by law, Global Accounts Partner, its owners, directors, employees, contractors, affiliates, and representatives will not be liable for:

• Indirect, incidental, special, punitive, or consequential losses
• Loss of profit, revenue, business, opportunity, goodwill, or data
• Penalties caused by client delay or incorrect information
• Errors in third-party software, bank feeds, portals, or systems
• Business decisions made based on reports or advice
• Regulatory, tax, payroll, or filing consequences caused by incomplete or inaccurate client data
• Unauthorized access caused by client-side credential sharing or weak security

Our total liability, if any, shall not exceed the fees paid by the client to us for the specific service giving rise to the claim during the three months immediately preceding the claim, unless a different limit is required by applicable law.

Indemnity

You agree to indemnify and hold harmless Global Accounts Partner and its representatives from claims, losses, damages, penalties, costs, and expenses arising from Your breach of these Terms, Incorrect, incomplete, unlawful, or unauthorized information supplied by you, Your violation of applicable laws, Your misuse of our website or services, or Any unauthorized access, sharing, or misuse of credentials caused by you or your team.

Compliance & Fraud Prevention

Clients are responsible for complying with laws applicable to their business, including tax, payroll, employment, accounting, corporate, privacy, anti-money laundering, sanctions, and industry-specific laws. We reserve the right to refuse or terminate services where we reasonably believe that a client is involved in unlawful, fraudulent, misleading, unethical, or high-risk activity.

We may request identity, business, ownership, tax, or compliance information before onboarding or during the engagement. We may refuse, suspend, or terminate services if information appears false or suspicious, the client is linked to sanctioned parties or restricted jurisdictions, or the client asks us to conceal, misstate, manipulate, or misrepresent financial information.

Suspension & Termination

We may suspend or terminate access to services if:

• Payment is overdue
• Client data is incomplete or unreliable
• Client instructions are unlawful or unethical
• Client behavior is abusive, threatening, or unprofessional
• Security risks arise
• A breach of contract occurs
• Continued service creates legal, tax, regulatory, or reputational risk

Termination does not affect payment obligations, confidentiality obligations, limitation of liability, intellectual property rights, or any accrued rights.

Handover After Termination

Upon termination and full payment of dues, we may provide reasonable handover support, such as sharing available reports, records, or documents prepared under the agreed engagement. We are not required to provide internal templates, proprietary tools, working papers, internal notes, process documents, or unpaid deliverables.

Non-Solicitation

During the engagement and for 12 months after termination, clients shall not directly or indirectly solicit, hire, contract with, or engage our employees, contractors, consultants, or service team members without our written consent.

Force Majeure & Disputes

We are not liable for delay or failure caused by events beyond our reasonable control, including natural disasters, war, pandemic, cyberattack, internet failure, power outage, government action, strikes, banking disruption, software outage, or regulatory portal failure.

Governing Law and Jurisdiction

These Terms shall be governed by the laws of USA / State of New York, unless otherwise specified in a written agreement. Any disputes shall be subject to the exclusive jurisdiction of courts located in New York City, USA, unless otherwise agreed in writing. For international clients, the governing law and dispute resolution process may be separately specified in the engagement agreement.

Dispute Resolution

Before initiating formal proceedings, both parties should attempt to resolve disputes through good-faith negotiation. Where appropriate, disputes may be referred to mediation or arbitration if agreed in writing.

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our website or services after updates means you accept the revised Terms.

Contact Us

For questions regarding these Terms, please reach out to our dedicated team: